Why Does Your Business Need Professional WordPress Support?

Your WordPress site works 24/7, representing your business online. Without proper maintenance, it becomes a ticking time bomb of security vulnerabilities, speed issues, and potential crashes.

Most business owners learn this lesson the hard way—when their site goes down during a product launch or gets hacked, exposing customer data. By then, both reputation and revenue take serious hits.

Professional WordPress maintenance service prevents these nightmares through systematic security updates, plugin optimization, and performance tuning. When issues do arise, you’ll have dedicated experts solving them immediately, not days later after endless support tickets.

Preventive maintenance always costs less than emergency repairs. A solid support plan protects your digital storefront before problems derail your business goals.

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< what services we provide to our clients >

Our Comprehensive
WordPress Maintenance Services

Identifying and Fixing Website Issues

We diagnose and repair WordPress problems that kill your site’s performance. From stubborn plugin conflicts to broken themes and mysterious error messages, our WordPress support agency tackles technical headaches fast.

Our support covers both emergency fixes and planned improvements, including feature additions, security updates, and custom modifications to your existing setup. We handle the complicated technical work that keeps your site running smoothly and securely with monthly maintenance routines.

Stop wasting hours trying to solve technical puzzles yourself. Our WordPress experts manage all the behind-the-scenes complexity while you focus on what matters—running your business and serving customers.

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Security and Protection Against Malware

We lock down your WordPress site against hackers and nasty code that could wreck your business. Our WordPress support and maintenance team runs deep security scans weekly to spot weak points before bad guys do, sets up specialized security tools, and monitors fishy login attempts and other performance issues.

We don’t just play defense after you’ve been hacked—we build fortress walls around your site by hardening WordPress core files, locking down themes, and patching plugin holes. If trouble does strike, our backup systems get you back online fast with minimal lost data.

Did you know? The typical WordPress site gets hammered with 90+ attack attempts daily. Our security setup keeps your business website, customer info, and hard-earned reputation safe from increasingly clever digital crooks without sacrificing site performance.

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WordPress Core, Theme & Plugin Updates

We keep your WordPress site running smoothly with a no-nonsense update approach. Each week, our WordPress support and maintenance team hunts for important fixes to WordPress core, themes, and plugins, but we only apply updates after checking that they’re stable. No experimental versions that might wreck your site.

Before we touch anything, we grab a complete backup to roll back fast if something goes sideways. After updates, we click through your site to ensure forms still work, pages load correctly, and nothing looks broken. When plugins start fighting with each other—and they will—we jump in to fix the mess before your customers notice anything wrong.

Most business owners put off WordPress updates until their site breaks or gets hacked. We handle this tedious but crucial maintenance package so you don’t have to think about it, keeping your digital storefront secure and snappy without the technical headaches.

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Website Backups & Disaster Recovery

We protect your business from digital disasters with systematic WordPress backups stored securely off-site. Unlike essential hosting backups that often fail when you need them most, our WordPress website support system captures your entire site—files, database, settings, and content—multiple times per week.

When trouble strikes—whether from hacking attempts, botched updates, or server failures—we can restore your site quickly, often within hours instead of days. We’ve rescued businesses after developer mistakes wiped out months of work and recovered ecommerce stores after payment plugins went haywire.

Don’t gamble with your online presence. Our backup system creates multiple restoration points, letting you roll back to exactly when your site worked perfectly. This insurance policy costs far less than rebuilding your site from scratch or losing customers during extended downtime.

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Performance Optimization & Speed Enhancements

We transform sluggish WordPress sites into lightning-fast digital storefronts that keep visitors engaged and boost your search rankings. Most WordPress sites suffer from bloated code, oversized images, and plugin conflicts that drag down loading times—problems our WordPress website support team systematically identifies and fixes.

Our optimization process tackles the technical bottlenecks that frustrate your visitors: server response times, render-blocking resources, image compression, caching configuration, and database cleanup. We’ve cut loading times from 8+ seconds down to under 2 seconds for clients across various industries.

Every second matters in today’s impatient digital world. Studies show 40% of visitors abandon sites that take more than 3 seconds to load, and Google penalizes slow-loading pages in search results. Our performance tuning delivers measurable speed improvements that directly impact your conversion rates and bottom line.

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Uptime Monitoring & Immediate Issue Resolution

Our WordPress website support services include round-the-clock site monitoring that keeps tabs on your website’s health and performance. We track what matters—server response, page loading, and whether critical parts like contact forms and shopping carts actually work.

When something breaks—and websites eventually do—our team gets instant alerts. We jump on problems fast, often fixing issues before your customers start complaining on social media or sending frustrated emails. No waiting days for generic hosting support to respond.

This watchdog approach stops minor glitches from becoming significant headaches that drive away customers and hurt your reputation. Our clients’ sites stay up and running 99.9% of the time, with most hiccups fixed within half an hour instead of the day-long waits you’ll experience with basic support plans.

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Premium WordPress Support & Custom Solutions

We solve the WordPress problems that generic support can’t handle. When you need more than basic troubleshooting, our WordPress site support team delivers specialized solutions tailored to your business requirements.

Our premium support covers complex challenges like custom plugin development, third-party integrations, and performance optimization for high-traffic sites. We’ve built custom checkout processes for specialty retailers, created membership portals for professional organizations, and developed unique content display systems for media companies.

Unlike cookie-cutter support plans, we adapt to your business needs with flexible service options. Whether you need ongoing technical partnership or just help with a single complex project, we provide the WordPress expertise that keeps your site competitive and capable. Our clients stay with us for years because we understand their businesses, not just their websites.

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Monitoring & Analytics Check

We monitor your WordPress site’s statistics, allowing you to make informed decisions about your business. We don’t just monitor traffic, but we also monitor statistics that will help you learn more about your traffic and your site. We monitor key statistics about your site, including how many visitors your site has, how many of them are new or returning, and how many malicious attackers we’ve blocked, thus, we store all of this and provide easy-to-read reports on it.

We compare these numbers on a day-to-day basis, so this allows you to see which posts are popular. It also lets you know if you have any security issues, and you also get to see how fast your site is working; therefore, this helps you do better marketing. You also get to fix any problems on your site, because you also get to see how fast your site is working, thus you can make necessary changes to improve it. Our comprehensive WordPress technical support services ensure your site always remains optimized and secure.

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Ready to improve your website’s quality?
Contact us
< why choose technical support >

Why Choose Our WordPress Support
& Maintenance Services?

We Fix Problems Before They Break Your Site
Our WP support services team catches and squashes bugs before they turn into full-blown disasters, saving you from midnight panic calls and lost sales.
WordPress Experts Without the Full-Time Salary
Get access to our WordPress pros whenever you need them, without paying developer salaries or wasting hours watching YouTube tutorials.
We Lock Down Your Site Tight
Hackers target WordPress sites 24/7. We build multiple security walls and keep watch while you sleep, stopping attacks before they succeed.
We Make Your Site Blazing Fast
Slow sites kill sales and rankings. We tune up your WordPress engine so pages snap open instantly, keeping visitors happy and Google smiling. We test every optimization to ensure real-world performance gains.
Your Business Stays Online, Period
Our bulletproof backup system means even if disaster strikes, we can get your site back up quickly, often before your customers notice anything happened.
< solution we provide >

What We Do During Our Cooperation

Service 1

Website's speed check

  • Once a week, check to look for issues affecting website loading speed
Service 2

WordPress updating and plugins

  • Checking for relevant updates every week.
  • Update only to stable versions of plugins when they are available within the next week.
Service 3

Availability check

  • Creating and implementing a mechanism to monitor whether the website is available. In case of errors in the website’s availability, there will be a quick response.
Service 4

Website vulnerability check

  • Scanning hosting resources for vulnerabilities
  • Scan the plugin resources for the WordPress core’s integrity and the virus code’s presence
  • Scan for database integrity
Service 5

Monitoring and analytics check

  • Number of visits to the website (includes the number of new visitors and the number of visitors overall).
  • Number of blocked visitors.
  • Number of visits from different regions.

Get a consultation for
your project

    <our process approach>

    Easy-to-manage processes with
    minimum involvement

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    01

    Initial contact

    The initial contact marks the commencement of our engagement with you. We gather essential information, project specifications, recommendations, and objectives during this phase.

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    02

    Issue Identification

    The company’s specialists conduct a detailed project analysis at this stage. They determine the client’s requirements, study the competitors, and define the main goals and purpose of the project. As a result, an action plan is drawn up.

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    03

    Expert advice

    We provide expert advice, sharing valuable insights, tips, and tricks to solve technical problems and improve the overall performance of your website.

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    04

    Project Estimate

    We create an estimate based on the collected information and our understanding of the project. This includes the necessary resources, timelines, and costs to execute the project.

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    05

    Terms negotiation

    We present an estimate of the project. We will discuss the estimation details, answer your questions, and clarify the details of our cooperation. Sometimes, amendments or updates are made to form the most accurate proposal.

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    06

    Implementation

    Our team accurately implements individual solutions, updates, or configurations using industry best practices to resolve identified issues and optimize website functionality.

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    07

    Follow-up and monitoring

    We provide comprehensive follow-up checks and continuous monitoring to track the effectiveness of the implemented solutions, promptly resolve any issues that arise, and ensure that the website runs smoothly and

    WordPress problems? We solve them fast!
    Contact us
    < who we are >

    Why we recommend
    you work with Artilab

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    Open communication
    Providing open and transparent communication with clients to facilitate understanding and collaboration throughout the project.
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    Transparency in project management
    Establish open and clear lines of communication with the client at every stage of the project to increase collaboration and client engagement.
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    WordPress development expertise
    In-depth knowledge and advanced skills in WordPress development, able to solve complex problems with precision.
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    Long-term partnerships
    Strategically build long-term client relationships through ongoing support and technical skills.
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    Talented team
    With a team of 35 professionals, including technical and non-technical experts, our senior developers are dedicated to the success of your project.
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    Dedication to customers
    Demonstrating an unwavering commitment to your needs by being friendly and supporting you in every situation.
    < what our clients say about us >

    Testimonials
    from our clients

    Our clients get high-quality results and are satisfied with our cooperation, so they recommend us.
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    Alex Blitshtein
    Marketing Manager of Tarya Fintech
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    My experience with Artilab’s WordPress site support is so exciting! The team provided professional assistance, overcoming any technical difficulties. They responded quickly, sorted out all my requests, and ensured the stable operation of my site. Impeccable service with excellent management and excellent web development advice! My site has become even more functional and attractive thanks to your work.
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    Sivan Entelis
    Product Team Lead of Tarya Fintech
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    I worked with Artilab to develop a custom plugin for WooCommerce and WordPress. The entire collaboration process was incredibly smooth and efficient. Your team has shown high professionalism, technical expertise, and a deep understanding of my needs. The result is an innovative and fully functional plugin that exceeded my expectations. Thank you for your excellent work and professionalism!
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    Anna Zhurba
    IT Partner Manager of Aweb
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    Sincere gratitude for the excellent cooperation with your team in WordPress and E-Commerce development. Together we have completed several impressive projects and improved them significantly and successfully. We appreciate your professionalism, responsiveness, and ability to offer innovative solutions for clients’ business goals. Working with you has been an inspiring and enjoyable experience.
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    Carlos Lopes
    C-suite / Business development | Strategy Director | Entrepreneur of Leaware
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    I want to express my sincere appreciation for working with such a dedicated and proficient team at Artilab. Working with you, a team of professionals has been delightful and productive. Your web development skills and your understanding of the latest technology trends help your clients deliver great and unique solutions.
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    Denis Eremenko
    Founder/CEO of iBench
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    It was a pleasure to work with you, professionals in your field. Your understanding of the requirements of the project, promptness, and open communication made our cooperation perfect. The team quickly helped to implement all the necessary functionality and meet the deadline. We are proud of our partnership and recommend you as a reliable and professional web development partner. Many thanks!
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    Konstantin Mirin
    CEO, Postindustria
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    Artilab doesn’t just work for the sake of it; they are fully invested in addressing our business challenges. Our website traffic has surged by 47% with their expert technical support, resulting in a consistent stream of new leads. The team is incredibly responsive and consistently meets deadlines. Their professionalism and business-oriented approach stand out. Artilab’s project management is exemplary, maintaining transparent communication and timely delivery. They’re highly responsive to our needs, promptly addressing our questions.
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    Sabina Girsh
    Founder & Realtor
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    I had a great project team that listened to my needs and did everything possible to make sure I was satisfied with every step. My website looks up to date. I like the look and design. The pages work well. It loads faster on mobile or desktop. I added a few new features that will help my clients while on it. Very presentable! Fantastic communication! The team’s efficiency and collaboration are top-notch. The programmers are not only skilled but also patient, and they deliver results quickly. This company is the epitome of professionalism. The team consistently met deadlines and fulfilled all of my requests promptly.
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    Maxim Semibratov
    Executive
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    Artilab delivered a high-quality web system that quadrupled order processing speed, transforming Fintech Harbor’s operations and enhancing customer service. Their excellent project management, timely delivery, and deep WordPress expertise ensured seamless alignment with business needs, exceeding expectations.
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    Nina Chernyk
    CMO
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    Thanks to Artilab’s efforts, the client’s site speed has reached 100 in Google Page Speed, the site is stable with fewer errors, and the website traffic has grown. The team is always responsible, keeps in touch, and shows deep technical expertise and professionalism, leading to a successful project.
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    < we will be glad to help you >

    Frequently asked
    questions

    What is technical support for WordPress websites?
    Technical support for WordPress websites involves providing assistance, troubleshooting, and resolving issues related to website functionality, performance, security, and other technical aspects. It is essential to ensure your website runs smoothly and remains secure. In short, we do a technical audit of your site, identify all possible issues, and recommend next steps.
    Why do I need technical support for my WordPress website?
    Our technical support service covers a wide range of issues, including but not limited to website performance optimization, bug fixes, security enhancements, plugin conflicts, theme customization, and general troubleshooting to address any technical challenges your WordPress site may encounter.
    Do you offer emergency support for critical issues?
    Our response time depends on the severity of the issue. We aim to respond promptly to critical issues, often within a few hours. Less urgent matters may be addressed within 8 hours. Our goal is to resolve issues efficiently while maintaining a high level of quality.
    Can you support websites developed by other agencies or developers?
    Absolutely. We offer technical support services for WordPress websites regardless of their development origin. Our team has the expertise to understand and address the specific technical challenges associated with various WordPress configurations.
    What information do you need when providing technical support?
    We typically require access to your WordPress admin dashboard, hosting account, and relevant website details to provide effective support. This access allows us to effectively diagnose issues, implement solutions, and optimize your site.
    < do you have a project or an idea >

    Stay in touch
    with us

    Trust us to your website and see your ideas appear on the screen.

      STAY IN TOUCH
      WITH US
      Entrust us to your website and see your ideas appear on the screen.